Hiding 11 People- View 1 & Can Not Update App

Using the App
1

Some how I managed to view a different version of my diagram that is hiding 11 of my people. I attempted many different things to Deactivate program views, removing the check mark next to View 1 and I am having no luck. I have no idea how I did this to begin with.

I also cannot update the app. I have tried 2xs now, and receive and error message both times that the “Downloaded Zip File was not unzipped successfully.”

Does the Free version of the app allow you to mark family members with substance use or recovery experience. And what about when someone dies, does it mark them out with an x over their age?

Thank you in advance for your assistance, I am trying to build this geonome for a Addictive Families class I am taking.

2

Kimberly, thanks for the post. And sorry for the delay, it looks like post notifications are broken. I will fix them.

Make sure that you have the current date of the diagram set passed the birth date of the people who disappeared. You can easily do this by clicking the reset button. If that doesn’t work, go ahead and post a short video showing the problem.

Yes it marks deceaeed people with an X, but only when the current date of the diagram is set after their death date.

Yes, you are free to add whatever notes you want about people as timestamped events in the timeline or as notes under the person themselves. You can see the manual for how to do this.